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Answers to most questions are in the how-to manual. For anything else, we're one email away.

Requirements, installation, your first scan, settings and what each report shows.

Open the manual

Send us your company name and a short description of the issue. We reply within two business days.

Contact support

Quick answers about features, editions and installation, any time. Select Ask Kourx at the bottom right of any page.

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Before you contact us

Where do I download the package?

I forgot my password

Email hello@kourx.com from the address you signed up with and we'll reset it for you.

Kourx Insights shows no results

The first scan runs as a batch job. Check that the batch job finished, then refresh Kourx Insights. See Run your first scan.

Can I delete my account?

Yes. Log in, open My account and select Delete account. Your details are removed from our system.